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Here are some of the most common questions we get asked. If you have any other questions, please feel free to contact us.
We accept Visa, Mastercard, American Express, Discover, JCB, Alipay, UnionPay, and PayPal. Depending on your geographic region, Paypal supports additional payment networks, including Giropay and bank transfers.
Absolutely! You can upgrade your hosting plan anytime directly from your control panel. Any unused portion of your current plan will be prorated.
No, there are no contracts. Our web hosting plans are offered on a month-to-month basis, and you can cancel anytime.
We perform daily backups of all customer data. These backups are retained for 7 days and can be restored upon request.
Yes, we offer one year of free domain registration or transfer with our annual hosting plans.
We offer 24/7/365 support through phone, chat, and ticketing systems. Our dedicated team is always ready to assist you.
Yes, we offer a free Let's Encrypt SSL certificate with every hosting plan. We also support and offer premium SSL certificates for e-commerce and other critical applications.
While we provide generous allocations, there are soft limits in place. However, these are designed to protect our infrastructure and ensure consistent performance for all users.
Yes, our deluxe and ultimate plans offer multi-domain hosting. You can host multiple websites under one account without any additional charges.
Account setups are instantaneous after payment. Once your payment is processed, you'll receive your account details and can start hosting immediately.